Electronic Communications Consent

Consent to electronic contracts and transactional communications, separate from marketing.

Applicability: Applies to orders accepted under this version.

Version EC-2026.10.03.1

Seller: Weight2Lose Management Inc.

1. Electronic contracts and essential delivery

Where permitted by law, electronic acceptance has the same effect as a handwritten signature. Before staff-facilitated payment, you receive your private personalized proposal and applicable program documents. Where you pay directly through a Stripe-hosted payment page, the applicable program documents are available on this Site before you pay, and the same acceptance record and durable copy apply. Weight2Lose records your acceptance and payment authorization and provides a durable copy. An inquiry, free consultation booking, email address, or telephone number does not by itself enroll you in a paid program or prove acceptance.

2. Administrative contact permission

The required administrative contact permission covers calls and emails used to respond to your inquiry or booking and provide confirmations, reminders, and related service updates, including through Jay, our automated AI assistant. This permission is separate from program acceptance and promotional consent. You may ask for a person or use email instead of automated calls. Public calls or emails must not be used for detailed health information.

A confirmed consultation booking with a human Program Director may generate an automatic appointment-confirmation email. It confirms the booking and relevant joining details; it does not enroll you in a paid program or subscribe you to promotional messages. You may contact us to correct your details or change your communication permissions.

Only that initial confirmation of a successfully booked consultation may be automatic. Inquiry acknowledgements, rescheduling or cancellation emails, reminder emails, proposals, promotional campaigns, sales replies, and other authored messages require individual approval before they are sent. A calendar confirmation and application email are not both sent for the same booking.

3. Promotional communications are separate and optional

Program news and offers require a separate, optional, initially unchecked choice. Refusing or withdrawing promotional consent does not affect enrollment or care. Commercial electronic messages identify Weight2Lose and provide a working unsubscribe.

4. Durable access

Weight2Lose provides your accepted order or proposal and applicable documents through the agreed enrollment process. Save or print those records. You may request an accessible or paper-format accommodation.

5. Technical requirements and withdrawal

You need a current browser, a working email account, internet access, and software capable of opening HTML or PDF. Contact Weight2Lose if an accessibility need or technical barrier prevents electronic delivery.

Keep your verified contact details current. You may change or withdraw administrative or promotional permission at /contact/preferences or by emailing info@weight2lose.ca. If you prefer to arrange contact without automated calls, email info@weight2lose.ca for a human/email alternative. Withdrawal does not affect agreements already formed, records already delivered, or processing otherwise required by law.

This document is incorporated into an order only when identified in the customer’s acceptance record and durable agreement copy. Administrative-contact and promotional choices are collected separately and are not agreement acceptance. Consumer statutory rights are non-waivable.

Earlier versions are available to affected patients on request at info@weight2lose.ca.