Your questions, answered

Explore our approach to metabolic health and weight management, meet your care team, and learn how to get started.

About the program and expected results

What does your program offer?

Weight2Lose combines personalized dietary protocols and lifestyle guidance for medically supervised weight loss and/or management of complex chronic and metabolic conditions. A Registered Nutritionist leads your dietary care, with program length and private sessions tailored to your needs. Medical and naturopathic support can include chronic disease oversight, investigative lab work, medication advice and prescriptions from our physicians.

Is your program only for weight loss?

No. Our focus is metabolic disease management, including insulin resistance and type 2 diabetes. We also provide personalized nutrition and lifestyle support for patients living with heart disease, cancer, digestive issues and other complex conditions, alongside their ongoing medical care. Your plan reflects your health needs, whether or not weight loss is a goal.

What is the program structure and what is included?

Your personalized proposal confirms the practitioners, appointment lengths and frequency with each practitioner. Nutritionist-led programs can include a comprehensive 90-minute intake followed by 30–40-minute appointments, with the schedule tailored to your needs. You receive personalized dietary protocols, fasting guidance and practical meal-planning resources. Follow-ups provide accountability, address questions and challenges, and refine your plan as you progress. Medical or naturopathic care can be added for deeper assessment, investigative lab work and medication support.

How long is the program?

Program length depends on the support you need. We can plan support over six to twelve months, arrange a shorter program, such as three months, or tailor a smaller combination of visits. Your Program Director will explain the recommended duration and visit frequency with each practitioner before you decide.

How much weight can I expect to lose, and how quickly?

In our experience, patients pursuing weight loss average approximately two pounds per week, though individual results vary. Early weight loss may be faster, partly due to water loss. Your pace depends on your starting weight, health conditions and response to the plan. Your care team will help establish a safe, realistic target and adjust it as you progress.

Can the program help reverse metabolic disease?

Since 2013, we have helped many thousands of patients improve their metabolic health, including patients who have reduced or discontinued medication for type 2 diabetes, high cholesterol or hypertension under physician supervision. Goals may include weight loss or improved bloodwork without weight loss. Remission is not a guaranteed cure; we support your transition to maintenance, with continued monitoring to help sustain progress.

Your dietary plan and ongoing support

What makes the support personal?

Your plan reflects your health history, medications, food preferences, culture, schedule and everyday challenges. Private sessions with your nutritionist or dietitian help you review progress and adjust your approach. When your needs extend beyond their scope, we can involve a Medical Doctor or Naturopathic Doctor for deeper assessment and individualized clinical guidance.

What type of diet do you offer?

Your plan is personalized to your weight loss and/or health goals, medical needs, food preferences and lifestyle. It may draw on lower-carbohydrate, lower-glycemic, Mediterranean-style or condition-specific approaches, with fasting guidance when suitable. We emphasize whole foods, fewer highly processed foods, meal structure, adequate protein and fibre, and sustainable habits. Your nutritionist helps translate your plan into practical meals and routines that fit your everyday life.

Do you use intermittent fasting?

Yes. When medically appropriate, meal timing, intermittent fasting or longer fasting periods may form part of your personalized plan. Fasting is optional and tailored to your health history, medications and preferences. For patients with chronic conditions, medical or naturopathic oversight may be needed for lab review, safety monitoring and coordination of medication changes with the prescribing physician. Do not begin fasting or alter medication based on general website advice.

What happens during follow-up appointments?

You and your dedicated nutritionist review progress, address barriers and adjust your plan toward your agreed goals. Sessions explore practical strategies for plateaus, appetite, meal choices, daily routines and consistency. Your nutritionist can also coordinate lab reviews and medical input with our wider clinical team. Ongoing guidance, encouragement and accountability help you stay on track.

Your care team and medical support

Who leads my program, and who supports my care?

Your Registered Nutritionist or Registered Dietitian leads your dietary care, with personalized guidance and ongoing accountability. They work alongside a multidisciplinary team experienced in metabolic health, complex chronic conditions and weight management. Most team members bring decades of experience. When included in your program, our Medical Doctors provide medical assessment, medication management and safety oversight. Our Naturopathic Doctors investigate chronic health concerns, review relevant lab findings and provide individualized care and monitoring within their scope.

How do I access a medical doctor, naturopathic doctor or other professional?

During your initial consultation, you can arrange nutritionist or dietitian support alongside separate medical or naturopathic appointments. Most patients begin with nutritionist support for dietary guidance and accountability. As your needs evolve, your dedicated nutritionist can help identify when additional expertise would be useful and coordinate care with the appropriate member of our team. Any additional services and fees are explained before you agree.

Are lab tests part of the program?

Relevant lab results can help guide your care. Your treating clinician can review existing results and determine whether additional tests or investigations are appropriate within their scope. Share results through the secure process provided by your care team. Lab testing and other external costs are separate unless specifically included in your proposal.

Can you help with weight-loss medication?

Yes. We prescribe weight-loss medication as part of our integrative, private-pay program, rather than as a standalone prescription service. Medication is generally considered for adults with a BMI of 30 or higher, or 27 or higher with at least one weight-related condition, such as type 2 diabetes or high blood pressure. A Weight2Lose doctor assesses suitability and manages prescribing, monitoring and renewals. Your nutritionist or dietitian collaborates with your doctor to personalize your dietary plan and build sustainable habits that support long-term weight management.

Can your doctor become my primary care physician?

No. Our doctors complement the care provided by your family doctor and specialists, such as your cardiologist, nephrologist or endocrinologist. We focus on metabolic disease management and/or weight loss, including underlying dietary and lifestyle factors. With your permission, we can help communicate relevant nutrition plans, medication reviews and progress to your existing clinicians. Your family doctor and specialists remain responsible for your broader healthcare needs and conditions outside our program’s scope.

Appointments and eligibility

Is the program delivered remotely?

Yes. Appointments take place by private video or phone. We began offering both virtual and in-clinic care in 2013 through our Toronto clinic and satellite locations across Ontario. Remote care gives you convenient access to a wider selection of practitioners whose expertise aligns with your needs, without travel.

How do private video appointments work?

You meet one-to-one with your practitioner from a private, comfortable location. Your team provides joining instructions before your appointment and explains how to share relevant information securely. Video or phone visits make regular support easier to fit around work and family commitments.

Can I join if I have several conditions or take medication?

Yes. We support patients with multiple chronic conditions, including those taking medication. Your intake reviews your health history, medications and existing care so we can personalize your nutrition plan and coordinate medical or naturopathic support. Diagnosis, prescriptions, medication changes and medical monitoring remain with the appropriate qualified treating clinician.

Do I need a referral?

No. Referral is not required to join our private program. At the same time, we welcome referrals from family doctors and specialists and can coordinate with your existing care team.

Can I join from outside Ontario or Canada?

Yes, we have many patients from USA and internationally.

Can children and teenagers receive support?

Yes. Children and teenagers can receive support with parent or guardian involvement and age-appropriate care. Their practitioners tailor the approach to their health needs and stage of development.

Can I join if I have an eating-disorder history?

Discuss your history with your care team so support can be tailored appropriately. If you need eating-disorder treatment, a qualified psychologist or Registered Psychotherapist must be involved alongside nutrition or medical support. Any weight-loss or fasting plan requires individual clinical review.

Getting started, fees and enrollment

Is the free consultation a medical appointment?

No. It is a conversation with a human Program Director about your goals, program options, fees and practical questions. It helps you understand the available support before deciding whether to enroll.

How do I get started, and how soon can support begin?

Book a free consultation through our website or by phone. We will discuss your goals, preferred level of support and any insurance considerations, then prepare a personalized proposal. Once you decide to proceed, our wait time is typically less than one week.

How much does the program cost?

Your program is tailored to the practitioners involved, how often you meet with each, and the program length. As a general budget guide, allow around CAD $200–$400 per month, averaged over a six- to twelve-month program, plus applicable tax. We can also tailor shorter programs and smaller combinations of visits. Your personalized quote may be lower or higher than this guide. The monthly figure describes an average cost, not a monthly payment plan. During your free consultation, our Program Director will work with you to align appropriate support with your needs and budget. You will receive the proposed services, total cost and payment schedule before deciding whether to proceed.

Can I use insurance or arrange payments?

Yes. Some benefit plans cover services provided by a Registered Dietitian, Nutritionist, or Naturopathic Doctor. Coverage depends on your insurer, the practitioner and the service delivered; it does not automatically extend to the full nutritionist-led program. Eligible service receipts are provided after the relevant appointments, and reimbursement remains subject to your insurer’s rules.

What happens when I decide to join?

Your team confirms the agreed services and guides you through payment. You receive copies of your accepted proposal and agreement, payment details, and secure intake and scheduling instructions.

What if I need to cancel or change my program?

Contact our team to discuss changes to your program, schedule or payment arrangement. You receive the cancellation and refund terms before enrollment. Nutritionist programs and RD starter packages are fully refundable before the first intake, or if the intake determines that the program cannot appropriately be provided. After intake and any applicable cooling-off period, fees are generally non-refundable, except where required by law. Late cancellations or missed appointments may count as used, subject to the policy’s exceptions. Existing patients retain their accepted terms. See our Cancellation & Refund Policy for full details.

Contact and communication

Who is Jay, and how can he help?

Jay is our AI patient assistant. He provides general program information, answers practical questions, and helps arrange a conversation with a human Program Director. Clinical advice comes from your treating practitioners.

Ready to discuss your options?

Speak with a human Program Director about your goals, care options and a personalized program.

Book a Free Consultation